Customer Service

Legal & Privacy

Trendora.com is a registered domain owned by Global E-Commerces Services S.A ("GES").

All material published on this website is protected by the International Copyright Act. All reproduction of any material is subject to the consent of GES. Material on the Trendora.com website may only be used for private purposes. GES operates the website through an official license of the software developer.

Trademarks and distinctive marks owned by GES may not be used without the express written consent of GES. It is not permitted to use Trendora.com trademarks/distinctive marks or name to generate a "false" hit in a search engine, e.g., in meta-tags or other hidden text.

Legal Notice

Information on this website is provided "as is". In no event will GES be liable to any party or any direct, indirect, special or other consequential damages for any use of this website, or on any other hyperlinked website, including any lost profit, business interruption, loss of programs or other data on your information handling system or otherwise, even if we are expressly advised of the possibility of such damages.

Member Account, Password & Security

The purchase process and Club Trendora requires you to open an account, which means completing the registration process by providing us with current, complete and accurate information as prompted by the applicable registration form. You also will choose a password and get a user name corresponding to your e-mail address. You are entirely responsible for maintaining the confidentiality of your password and account. Furthermore, you are entirely responsible for any and all activities that occur under your account. You agree to notify Trendora.com customer support immediately of any unauthorized use of your account or any other breach of security.

GES will not be liable for any loss or cost that you may occur as a result of someone else using your password or Trendora.com account, either with or without your knowledge. However, you could be held liable for losses incurred by GES or another party due to someone else using your account or password. You may not use anyone else's account at any time, without the permission of the account holder.

Unlawful or Prohibited Use

As a condition of your use of the Trendora.com website, you will not use it for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the website in any manner that could damage, disable, overburden, or impair any GES server, or the network(s) connected to any GES server, or interfere with any other party's use and enjoyment of any GES services. You may not attempt to gain unauthorized access to Trendora.com, other accounts, computer systems or networks connected to any GES server or to Trendora.com, through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through Trendora.com.

Privacy Policy

Trendora.com is committed to respecting the privacy rights of website visitors. The following policy describes how we collect, protect and use information we receive from website visitors.

At Trendora.com we respect your right to privacy and we understand that, as a visitor to www.trendora.com and a member of Club Trendora, you prefer to control your own personal information and preferences. If you tell Trendora support staff that you wish to have all information deleted we will respect your wishes and delete you from our database.

Newsletter

As a member of Club Trendora you will receive our newsletter with information and news from the Trendora.com website. If you wish not to get any further newsletters you can sign into your Club Trendora account and de-select that option from the user information page.

Customer Correspondence

In order to correspond with you, process an order, or deliver a product for example we will send you e-mails or make phone calls concerning order placement and order confirmation or as answers to questions sent to our support department. If you tell us that you do not wish to have any information to be used as a basis for further contact with you, we will respect your wishes.

Information Sharing & Traffic Monitoring

Trendora.com, our service providers and all vendors providing products or services through this website may use your personal information to operate Trendora.com or effect your transactions and to create and share reports about your transactions among themselves.

At Trendora.com we ensure your privacy as a member or customer. We will not rent, sell or exchange e-mail addresses with third parties.

We intend to continue improving the content and function of www.trendora.com. For this reason, we also monitor customer traffic patterns and site usage to help us improve the design and layout of our site and provide content of interest to you.

Use Of Cookies

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Trendora.com cookies enable us to provide you with more personal service. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that if you would rather not store the information for future use.

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Club Trendora Membership

Do you like what's hip, hot and trendy? Club Trendora is your ultimate destination for luxury goods and lifestyle awareness. Membership is free and ensures the best prices and includes our newsletter with the latest campaigns and news. Create a new (free) account here.

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Genuine, Fast and Secure

We want you to relax and enjoy your shopping at Trendora.com, therefore we promise you:
  • All our products are 100% authentic, delivered in original packaging and granted a guarantee covering all manufacturing defects.
  • We only use express air shipping with UPS for fast and reliable delivery almost allover the world. Normally 3-4 days.
  • All transactions are SSL (Secure Socket Layer) encrypted for reliable safe shopping. Payment systems are verified by VISA.